Privacy Policy

This Privacy Policy describes how Astella Flavors collects, uses, and shares your personal information when you visit or make a purchase from www.astellaflavors.com.

Personal Information We Collect

When you visit our Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the pages and products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. We refer to this information as Device Information.

We collect this information using technologies such as cookies, which are small data files stored on your device that often include an anonymous unique identifier, as well as log files that track actions occurring on the Site and collect data such as IP address, browser type, referring and exit pages, and timestamps. We also use web beacons, tags, and pixels, which are electronic files used to record information about how you browse the Site.

When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information that we collect to fulfill any orders placed through the Site, including processing your payment information, arranging shipping, and providing order confirmations. We also use this information to communicate with you, screen orders for potential risk or fraud, and, when consistent with your preferences, provide you with information or advertising relating to our products or services.

We use Device Information to help us detect potential risk and fraud, and more generally to improve and optimize our Site by analyzing how customers browse and interact with it and assessing the success of our marketing efforts.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site, analyze website traffic, and support our marketing efforts. These technologies help us understand how users interact with the Site and allow us to improve functionality and performance. You can control or disable cookies through your browser settings; however, disabling cookies may affect certain features of the Site.

Sharing Your Personal Information

We share your Personal Information with third parties that help us operate our business, such as payment processors, shipping providers, website hosting services, and analytics providers. We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights and prevent fraud. We do not sell your personal information for monetary value.

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. You can opt out of certain targeted advertising services through your browser settings or by visiting http://optout.aboutads.info/.

SMS and Text Marketing

If you choose to opt in to receive text messages from us, we may send you updates about your orders, promotions, and other marketing messages. We may share your information with service providers who assist us in delivering these messages, but we do not sell or share your phone number for profit. You may opt out of receiving text messages at any time by following the unsubscribe instructions included in the messages.

California Privacy Rights

If you are a California resident, you have the right to request access to the personal information we collect about you, request that we delete your personal information, request correction of inaccurate information, and opt out of the sale or sharing of personal information. You also have the right to limit the use of sensitive personal information where applicable. We will not discriminate against you for exercising any of these rights. To submit a request, please contact us using the information below.

Do Not Sell or Share My Personal Information

California residents have the right to request that we do not sell or share their personal information. While we do not sell personal information for monetary value, you may still submit a request by contacting us.

Do Not Track Signals

Please note that we do not currently alter our Site’s data collection and use practices when we detect a Do Not Track signal from your browser.

Data Retention

We retain your Order Information for our records unless and until you request that we delete this information, subject to any legal obligations we may have.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a request or complaint, please contact us at astellaflavors.com.